RESEARCHER INFO
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Prof. Dr. Norlena Bt Hasnan
UUM Kampus Kuala Lumpur
Pengurusan Teknologi dan Logistik
norlena@uum.edu.my
049286964
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RESEARCH PROFILE

Scopus ORCiD

ACADEMIC QUALIFICATION

12006, PhD Pengurusan, University of Birmingham, United Kingdom
21996, Masters Business Administration, The University of Wales Cardiff, United Kingdom
31992, Bachelor Degree Pentadbiran Perniagaan, Universiti Islam Antarabangsa, Universiti Islam Antarabangsa

AWARD

RECOGNITION

1 AKADEMIK,CHAIRMAN,Antarabangsa,2019
2 PANEL PENILAI,AHLI PANEL PENILAI,Kebangsaan,2024
3 PANEL PENILAI,AHLI PANEL PENILAI,Kebangsaan,2020
4 PENGURUSAN OPERASI,EXTERNAL EXAMINER,Kebangsaan,2019
5 EDITOR,EDITOR,Kebangsaan,2024
6 PANEL PENILAI,PENILAI LUAR,Kebangsaan,2024
7 PEMERIKSA LUAR,EXTERNAL ASSESSOR,Kebangsaan,2024
8 PANEL PENILAI,PANEL PENILAI,Kebangsaan,2025
9 PEMERIKSA LUAR,EXTERNAL EXAMINER,Kebangsaan,2024
10 REVIEWER,REVIEWER,Kebangsaan,2024
11 PEMERIKSA LUAR,EXTERNAL EXAMINER,Kebangsaan,2024
12 PEMERIKSA LUAR,EXTERNAL ASSESSOR,Kebangsaan,2024
13 REVIEWER,reviewer,Kebangsaan,2024
14 REVIEWER,REVIEWER,Kebangsaan,2022
15 PEMERIKSA LUAR,EXTERNAL EXAMINER,Kebangsaan,2024
16 EDITOR,EDITOR,Kebangsaan,2024
17 PEMERIKSA LUAR,EXTERNAL EXAMINER,Kebangsaan,2022
18 PANEL PENILAI,AHLI PANEL PENILAI,Kebangsaan,2022
19 KUALITI,EXAMINER,Kebangsaan,2020
20 PANEL PENILAI,AHLI PANEL PENILAI,Kebangsaan,2020
21 KUALITI,EXAMINER,Kebangsaan,2020
22 AHLI PANEL,AHLI PANEL PENILAI,Kebangsaan,2025
23 EXAMINER OF VIVA,EXTERNAL EXAMINER,Kebangsaan,2025
24 EXAMINER OF VIVA,EXTERNAL EXAMINER,Kebangsaan,2025
25 PANEL PENILAI,PENILAI LUAR KENAIKAN PANGKAT,Kebangsaan,2025
26 PANEL PENILAI,KETUA PANEL PENILAI,Kebangsaan,2025
27 AHLI SIDANG PENGARANG,AHLI SIDANG EDITOR,Kebangsaan,2027
28 PANEL PENILAI,AHLI PANEL PENILAI,Kebangsaan,2025
29 PANEL PENILAI,AHLI PANEL PENILAI,Kebangsaan,2025
30 EXAMINER OF VIVA,EXTERNAL EXAMINER,Kebangsaan,2026
31 EXAMINER OF VIVA,EXTERNAL EXAMINER,Kebangsaan,2025
32 EXAMINER OF VIVA,EXTERNAL EXAMINER,Kebangsaan,2023
33 EXAMINER OF VIVA,EXTERNAL EXAMINER,Kebangsaan,2023
34 EXAMINER OF VIVA,EXTERNAL EXAMINER,Kebangsaan,2023
35 PANEL PENILAI,AHLI PANEL PENILAI,Kebangsaan,2023
36 REVIEWER,REVIEWER,Kebangsaan,2023
37 PEMERIKSA DALAMAN,EXAMINER,Universiti,2022
38 BUSINESS,REVIEWER,Universiti,2020
39 AHLI PANEL,AHLI PANEL,Pusat Pengajian/Jabatan,2022
40 AKADEMIK,RESEARCH FELLOW,Pusat Pengajian/Jabatan,2020
41 AHLI JAWATANKUASA,SCIENTIFIC COMMITTEE MEMBER,Pusat Pengajian/Jabatan,2026
42 PENGURUSAN TEKNOLOGI,EXTERNAL EXAMINER,Kebangsaan,2019
43 PANEL PENILAI,PENILAI LUAR,Kebangsaan,2024
44 EXAMINER OF VIVA,EXTERNAL EXAMINER,Kebangsaan,2025
45 EXAMINER OF VIVA,EXTERNAL EXAMINER,Kebangsaan,2025
46 PEMERIKSA DALAMAN,INTERNAL EXAMINER,Universiti,2024

AREA OF EXPERTISE

Process Improvement
Lean Operations
Supply Chain Management

RESEARCH AREA

Operations Excellence And Performance
Service Innovation
Balanced Scorecard

OVERVIEW
I am a Professor of Operations Management at UUM Kuala Lumpur, Previously, I was attached to the School of Technology Management and Logistics (STML), UUM Sintok. I have taught graduate and undergraduate courses in Production and Operations Management, Quality Management, Project Management and Supply Chain Management. I have been actively involved in research and publications. My specialization encompasses service innovation, supply chain management and project performance.
PUBLICATION CHART
LIST OF PUBLICATION
Dr. Wan Fatimah Solihah Binti Wan Abdul Halim, Prof. Madya Dr. Nik Adzrieman Bin Abdul Rahman, Dr. Chan Cheong Chong, Prof. Dr. Norlena Bt Hasnan, (2025). Evolving from Four to Five Stages: A Rhetorical Linguistic Enhancement of the Problem Statement Writing Framework. PROCEEDING OF THE 8TH INSPIRATIONAL SCHOLAR SYMPOSIUM (ISS) AND 2 ND NATIONAL CONFERENCE ON SULAM, (), 95 - .
Prof. Dr. Nor Hasni Bt. Osman, Prof. Log. Ts. Dr. Mohd. Rizal Bin Razalli, Prof. Madya Dr. Jafni Azhan Bin Ibrahim, Prof. Madya Dr. Rahimi Binti Abidin, Log. Dr. Ezanee Bin Mohamed Elias, Prof. Madya Dr. Suhaila Binti Abdul Hanan, Dr. Fadhilah Binti Mohd Zahari, Prof. Madya Dr. Hasimah Binti Sapiri, Prof. Madya Dr. Norsiah Binti Hami, Prof. Dr. Norlena Bt Hasnan, Prof. Madya Dr. Abdul Aziz Bin Othman, Mohamad Saupi Ismail, Md Nizam Ismail, (2025). TEV TAMAN LAUT PULAU PAYAR: SEMAKAN SEMULA MODEL TEV PPMP 2011. prosiding seminar konservasi sumber perikanan, (), 14 - 19.
Dr. Noor Azura Binti Azman, Prof. Madya Dr. Bidayatul Akmal Binti Mustafa Kamil, Prof. Madya Dr. Shamsul Huda Binti Abd. Rani, Prof. Dr. Norlena Bt Hasnan, (2025). Digital Transformation as a Driver for Internationalisation: A Study of Malaysian SMEs in the Manufacturing Industry. International Journal of Business and Technopreneurship, 15(1), 95 - 104.
Dikky Indrawan, Agustina Widi Palupiningrum, Adhitya Rahmana, Popong Nurhayati, Windi Siti Maryam, Prof. Log. Ts. Dr. Mohd. Rizal Bin Razalli, Prof. Dr. Nor Hasni Bt. Osman, Prof. Dr. Norlena Bt Hasnan, Dr. Alminnourliza Binti Noordin, (2025). Food banks as a social innovation initiative: A comparison of social enterprise models between Indonesia and Malaysia. Journal of Open Innovation: Technology, Market, and Complexity, 11(1), 100464 - 100464.
Dr. Wan Fatimah Solihah Binti Wan Abdul Halim, Prof. Madya Dr. Nik Adzrieman Bin Abdul Rahman, Dr. Chan Cheong Chong, Prof. Dr. Norlena Bt Hasnan, (2024). Beyond the Four Stages: Discovering a New Dimension in Problem Statement Writing through Rhetorical Linguistic Features. SEMINAR KEBANGSAAN MAJLIS DEKAN PENDIDIKAN UNIVERSITI AWAM 2024, (), 323 - 335.
Nurul Iza Binti Adnan - (Matric No: 905375), Prof. Madya Dr. Bidayatul Akmal Binti Mustafa Kamil, Prof. Dr. Norlena Bt Hasnan, (2024). Delving the Power of Mindfulness: Unveiling a Conceptual Model for Enhancing Employee Readiness for Change Initiatives | Profundizando en el Poder de la Atención Plena: Revelando un Modelo Conceptual para Mejorar la Preparación de los Empleados para las Iniciativas de Cambio. UCJC Business and Society Review, 21(82), 122 - 163.
Dr. Wan Fatimah Solihah Binti Wan Abdul Halim, Prof. Madya Dr. Nik Adzrieman Bin Abdul Rahman, Dr. Chan Cheong Chong, Prof. Dr. Norlena Bt Hasnan, (2024). Refining Research Problem Statements: Evolving from a Four-Stage Framework to AI Integration. Tuijin Jishu/Journal of Propulsion Technology, 45(4), 250 - 257.
Prof. Dr. Norlena Bt Hasnan, Youji Kohda, Shatina Saad, (2024). Mapping the Future of Halal Supply Chain Management: A Biblioshiny R Application. Paper Asia, 40(1), 39 - 50.
Halim Hamim, Prof. Dr. Norlena Bt Hasnan, Maryam Jamilah Asha'Ari, (2023). On-Shelf Availability (OSA) and Firm Performance: The Moderating Effects of Lean Practices in Retail Industry. Jurnal Pengurusan, 68(68), 1 - 15.
Prof. Dr. Norlena Bt Hasnan, Youji Kohda, (2023). Halal Supply Chain: Challenges of Halal Certification in Japan. European Proceedings of Social and Behavioural Sciences (ICMC2023), (), 764 - 778.
Prof. Madya Dr. Bidayatul Akmal Binti Mustafa Kamil, Prof. Madya Dr. Shamsul Huda Binti Abd. Rani, Prof. Dr. Norlena Bt Hasnan, (2023). Talent Management and Digital Transformation in the Malaysian SMEs’ Manufacturing Sector. European Proceedings of Social and Behavioural Sciences (ICMC2023), (), 148 - 161.
Prof. Madya Dr. Bidayatul Akmal Binti Mustafa Kamil, Prof. Madya Dr. Shamsul Huda Binti Abd. Rani, Prof. Dr. Norlena Bt Hasnan, (2023). Talent Management and Digital Transformation in The Malaysian SME's Manufacturing Sector . European Proceedings of Social and Behavioural Sciences (ICMC2023), 132(12), 148 - 162.
Prof. Madya Dr. Aizan Bt Yaacob, Zolkefli Bin Bahador, Dr. Wan Fatimah Solihah Binti Wan Abdul Halim, Prof. Madya Dr. Siti Noor Binti Ismail, Prof. Dr. Norlena Bt Hasnan, Ratnawati Mohd Asraf, (2023). EXPLORING CRITICAL QUESTIONING AMONG IN-SERVICE ESL TEACHERS USING SOCRATIC QUESTIONING TECHNIQUE (SQT). European Proceedings of Social and Behavioural Sciences (ICMC2023), 132(1), 644 - 658.
Fazilah Bt. Mohd. Othman, Dr. Chan Cheong Chong, Prof. Dr. Norlena Bt Hasnan, (2023). AN ANALYSIS OF COMMUNICATION INITIATIVES TO COMBAT MULE ACCOUNT PROBLEMS IN MALAYSIA. European Proceedings of Social and Behavioural Sciences (ICMC2023), 132(), 274 - 286.
Suheil Bin Che Sobry - (Matric No: 901254), Prof. Madya Dr. Rahimi Binti Abidin, Prof. Dr. Norlena Bt Hasnan, (2022). The Mediating Role of Structural Social Capital on the Relationship Between Internal Environmental Management and Sustainable Performance. ICCCM Journal of Social Sciences and Humanities, 1(3), 8 - 18.
Suheil Bin Che Sobry - (Matric No: 901254), Prof. Dr. Norlena Bt Hasnan, Prof. Madya Dr. Rahimi Binti Abidin, (2022). The Influence of Social Capital on Sustainable Performance: A Context of Sustainable Supply Chain Management . International Journal of Academic Research in Business and Social Sciences, 12(6), 1344 - 1360.
Prof. Madya Ts. Dr. Mohamad Ghozali Bin Hassan, Kabiru Jinjiri Ringim, Prof. Dr. Norlena Bt Hasnan, Prof. Log. Ts. Dr. Mohd. Rizal Bin Razalli, (2021). THE EXTENT OF THE INFLUENCE OF REENGINEERING FACTORS ON THE PERFORMANCE OF ISLAMIC BANKS IN MALAYSIA FROM THE MAQASID AL-SHARIAH PERSPECTIVE. Central Asia and the Caucasus , 22(5), 554 - 569.
Prof. Dr. Norlena Bt Hasnan, Ng Weng Seng, Prof. Ts. Dr. Shahimi Bin Mohtar, Prof. Dr. Nor Hasni Bt. Osman, Prof. Madya Dr. Rahimi Binti Abidin, (2021). ORGANIZATIONAL CHARACTERISTICS, ENVIRONMENT UNCERTAINTY & CONSTRUCTION INNOVATION: EVIDENCE FROM MALAYSIAN CONSTRUCTION INDUSTRY. Central Asia and the Caucasus, 22(5), 1038 - 1052.
Prof. Dr. Norlena Bt Hasnan, Dr. Alminnourliza Binti Noordin, Prof. Dr. Nor Hasni Bt. Osman, Prof. Log. Ts. Dr. Mohd. Rizal Bin Razalli, (2021). FLEXIBILITY AND ENVIRONMENTAL UNCERTAINTY IN THE FOOD SUPPLY CHAIN AGILITY: CONCEPTUAL FRAMEWORK & FUTURE PERSPECTIVE. Proceedings of the 3rd Conference on Technology & Operations Management , (), 438 - 450.
Mohammed Aliyu Dantsoho, Kabiru Jinjiri Ringim, Prof. Dr. Norlena Bt Hasnan, Kabiru Maitama Kura, (2021). Moderating Role of Bank Reputation on the Relationship between Artificial Intelligence (AI) Quality, Satisfaction and Continuous Usage Intention of e-banking services . Central Asia and the Caucasus , 22(5), 377 - 394.
Malak Aoun , Sukaina Mubarak , Prof. Dr. Norlena Bt Hasnan, (2020). THE EFECT OF CONFLICT MANAGEMENT STYLES ON EMPLOYEE PERFORMANCE AMONG LEBANESE INDUSTRIAL FIRMS . Journal of Technology and Operations Management, 15(1), 50 - 59.
Ng Weng Seng, Prof. Dr. Norlena Bt Hasnan, Prof. Ts. Dr. Shahimi Bin Mohtar, (2020). ORGANIZATION CHARACTERISTICS: CAN THEY INFLUENCE THE CONSTRUCTION INNOVATION? . Journal of Technology and Operations Management, 15(1), 60 - 73.
Mohd Hazmuni Bin Saidin - (Matric No: 95700), Prof. Dr. Norlena Bt Hasnan, (2019). HUMAN ERROR REDUCTION PROGRAM THROUGH CANONICAL ACTION RESEARCH (CAR) IN WAFER FABRICATION MANUFACTURING FACILITY. Journal of Technology and Operations Management, 14(1), 12 - 23.
Salmi, S., Sukur, A. L.A., Prof. Dr. Norlena Bt Hasnan, (2019). The need of Corporate Social Responsibility (CSR) Implementation in Energy Industry: Proposition Development. International Journal of Recent Technology and Engineering , 8(25), 201 - 207.
Prof. Log. Ts. Dr. Mohd. Rizal Bin Razalli, Prof. Dr. Norlena Bt Hasnan, (2017). Managing Change for Radical Business Process Improvement: Effects on Islamic Banks‘ Performance. International Journal of Business and Economic Affairs , 2(6), 327 - 334.
Prof. Log. Ts. Dr. Mohd. Rizal Bin Razalli, Prof. Dr. Norlena Bt Hasnan, Muhammad Aizat Bin Md Sin - (Matric No: 901328), (2018). Internal and External Key Success Factors of Business Process Re-Engineering (BPR): Effects on the Islamic Banks Performance. INTERNATIONAL JOURNAL OF ENGINEERING AND TECHNOLOGY (UAE), 7(4.28), 458 - 461.
Prof. Madya Dr. Jafni Azhan Bin Ibrahim, Prof. Dr. Nor Hasni Bt. Osman, Prof. Log. Ts. Dr. Mohd. Rizal Bin Razalli, Prof. Dr. Norlena Bt Hasnan, Dr. Alminnourliza Binti Noordin, (2018). LESSON LEARNED FROM PULAU TIOMAN MARINE PARK (PTMP). Prosiding Seminar Penyelidikan Jabatan Taman Laut Malaysia 2018, (), 38 - 48.
Dr. Jasmani Binti Mohd Yunus, Prof. Dr. Norlena Bt Hasnan, Dr. Norshafizah Binti Hanafi, (2018). ISLAMIC APPROACH TOWARDS TEACHERS’ BURNOUT IN MALAYSIA. Building Resilience for Financial and Wealth Wellbeing, 1(133), 166 - 181.
Dr. Zairy Bin Zainol, Prof. Madya Dr. Norazlina Binti Abd. Wahab, Dr. Mohd Saifoul Zamzuri Bin Noor, Dr. Raziah Binti Md. Tahir, Dr. Amirul Faiz Bin Osman, Dr. Nurul Huda Binti Abdul Majid, Dr. Norshafizah Binti Hanafi, Prof. Dr. Norlena Bt Hasnan, Dr. Jasmani Binti Mohd Yunus, Fazilah Bt. Mohd. Othman, Prof. Dr. Rosylin Binti Mohd Yusof, (2018). Promoting Islamic Social Finance: Experience from Amanah Ikhtiar Malaysia. Building Resilience for Financial and Wealth Wellbeing, (), 286 - 293.
Prof. Madya Dr. Rahimi Binti Abidin, Suheil Bin Che Sobry - (Matric No: 901254), Prof. Dr. Norlena Bt Hasnan, (2018). A REVIEW ON GREEN SUPPLY CHAIN MANAGEMENT, SOCIAL CAPITAL AND SUSTAINABLE PERFORMANCE. Emerging Issues in Technology and Operations Management in Era of Change, (), 271 - 277.
Prof. Dr. Nor Hasni Bt. Osman, Prof. Dr. Norlena Bt Hasnan, Prof. Ts. Dr. Shahimi Bin Mohtar, (2017). The effects of organizations characteristics towards innovation in construction industry.. e- proceedings 2nd International Case Study Conference (ICSC 2017), (), 1 - 13.
Prof. Log. Ts. Dr. Mohd. Rizal Bin Razalli, Prof. Dr. Norlena Bt Hasnan, (2017). The effectiveness of Business Process Reengineering in the Islamic Banks: The Information Technology as a moderator.. International Symposium on Industrial Engineering and Operations Management, 00(), 00 - 00.
Prof. Dr. Norlena Bt Hasnan, Kabiru Jinjiri Ringim, Prof. Log. Ts. Dr. Mohd. Rizal Bin Razalli, (2017). Assessing the implementation level of business process reengineering factors in Malaysian Islamic banks.. Journal of Advanced Research in Business and Management Studies, 1(), 1 - 12.
Prof. Log. Ts. Dr. Mohd. Rizal Bin Razalli, Prof. Dr. Norlena Bt Hasnan, Dr. Alminnourliza Binti Noordin, (2017). Business Process Reengineering and Quality Performance in the Islamic Banks: The Information Technology as a Moderator. International Journal of Supply Chain Management, 6(3), 300 - 308.
Prof. Log. Ts. Dr. Mohd. Rizal Bin Razalli, Muhammad Aizat Md Sin, Prof. Dr. Norlena Bt Hasnan, (2015). Business process re-engineering (BPR) and performance of Islamic banking branches in Kedah: Maqasid Al-Shari'ah perspective. 2015 International Symposium on Technology Management and Emerging Technologies, 00(), 79 - 83.
Prof. Madya Dr. Rahimi Binti Abidin, Prof. Ir. Dr. Che Sobry Bin Abdullah, Prof. Dr. Norlena Bt Hasnan, (2015). The Mediating of Absorptive Capacity on The Relationship Between Social Capital and Technology Transfer Performance. Journal of Technology and Operations Management , 10(2), 10 - 23.
Prof. Madya Dr. Rahimi Binti Abidin, Prof. Dr. Norlena Bt Hasnan, Prof. Dr. Nor Hasni Bt. Osman, Prof. Ir. Dr. Che Sobry Bin Abdullah, Prof. Ts. Dr. Shahimi Bin Mohtar, (2014). Technology Park Services: The Impact on Incubating Companies. Journal of Southeast Asian Research, 2014(-), 1 - 9.
Prof. Madya Dr. Rahimi Binti Abidin, Prof. Ir. Dr. Che Sobry Bin Abdullah, Prof. Dr. Norlena Bt Hasnan, Amy Lisa Binti Bajuri - (Matric No: 806635), (2014). The Relationship of Cyberloafing Behavior with Big Five Personality Traits. Australian Journal of Basic and Applied Sciences, 8(12), 61 - 66.
Prof. Log. Ts. Dr. Mohd. Rizal Bin Razalli, Dr. Kabiru Jinjiri Ringim, Prof. Dr. Norlena Bt Hasnan, Prof. Madya Ts. Dr. Mohamad Ghozali Bin Hassan, (2015). A Framework of Best Practices in Managing Business Reengineering for Islamic . Journal of Advanced Management Science, 3(1), 22 - 25.
Dr. Kabiru Jinjiri Ringim, Prof. Log. Ts. Dr. Mohd. Rizal Bin Razalli, Prof. Dr. Norlena Bt Hasnan, (2012). A Framework of Business Process Re-engineering Factors and Organizational Performance of Nigerian Banks. Asian Social Science , 8(4), 203 - 216.
Prof. Madya Dr. Rahimi Binti Abidin, Prof. Dr. Norlena Bt Hasnan, Prof. Ir. Dr. Che Sobry Bin Abdullah, Prof. Ts. Dr. Shahimi Bin Mohtar, Dr. Faisal Bin Zulhumadi, (2013). Relationship between Social Capital and Technology Transfer Performance: A study on Companies in Technology Park. Journal of Southeast Asian Research, 2013(-), 1 - 9.
Dr. Kabiru Jinjiri Ringim, Prof. Dr. Nor Hasni Bt. Osman, Prof. Dr. Norlena Bt Hasnan, Prof. Log. Ts. Dr. Mohd. Rizal Bin Razalli, (2013). Exploring the Implementation of Business Process Re-engineering in Banks. Asian Social Science , 9(11), 243 - 253.
Kabiru Jinjiri Ringim, Prof. Log. Ts. Dr. Mohd. Rizal Bin Razalli, Prof. Dr. Norlena Bt Hasnan, (2012). Critical Success Factors for Business Process Management for Small and Medium Banks in Nigeria. Business and Management Review, 2(1), 83 - 91.
Dr. Kabiru Jinjiri Ringim, Prof. Log. Ts. Dr. Mohd. Rizal Bin Razalli, Prof. Dr. Norlena Bt Hasnan, (2012). The relationship between information technologycapability and organizational performance of Nigerian banks.. International Journal of Technology and Management, 1(1), 83 - 91.
Kabiru Jinjiri Ringim, Prof. Log. Ts. Dr. Mohd. Rizal Bin Razalli, Prof. Dr. Norlena Bt Hasnan, (2012). The moderating effects of IT Capability on the relationship between Business Process Reengineering factors and organizational performance of bank. . Journal of Internet banking and Commerce , 17(2), 1 - 21.
RESEARCH PIE
LIST OF RESEARCH
A MODEL OF GREEN SERVICE OPERATIONS OF FOOD BANKS TOWARDS A CIRCULAR ECONOMY TO MITIGATE FOOD INSECURITYAND CLIMATE CHANGE (2024), Member, Kpt
SOCIALPRENEURSHIP FOR URBAN YOUTHS (2024), Member, Universiti
TEV OF SELANGOR COASTAL AREA (2024), Member, Kementerian/agensi lain
IMPROVING PROBLEM STATEMENT WRITING USING FOUR-STAGE FRAMEWORK (2023), Member, Universiti
FOOD BANKS AS A SOCIAL INNOVATION INITIATIVE IN ACHIEVING THE SUSTAINABLE DEVELOPMENT GOALS (2022), Member, Antarabangsa
TOTAL ECONOMIC VALUE (TEV) OF PULAU PAYAR MARINE PARK: REVISIT MODEL TEV PPMP 2011 (2022), Member, Kementerian/agensi lain
Developing Talent Management Model Based on New Digital Transformation Towards Internationalization of Malaysian SMEs Manufacturing Sector (2021), Member, Kpt
BEHAVIOURAL STUDY ON MUTE ACCOUNT HOLDERS (2021), Member, Kementerian/agensi lain
PENGURUSAN KOMUNIKASI KRISIS SEMASA COVID-19 MELALUI MEDIA SOSIAL (2021), Member, Universiti
KAJIAN BASELINE SEKTOR PERKHIDMATAN UNTUK NEGERI PAHANG (2020), Member, Kementerian/agensi lain
IMPAK PROJEK PERUMAHAN RAKYAT (PPR) TERHADAP KESEJAHTERAAN RAKYAT DI WILAYAH PERSEKUTUAN KUALA LUMPUR (2020), Member, Industri
KAJIAN KESEDARAN AWAM DAN KOMUNITI BERKENAAN TAMAN LAUT DI PULAU TINGGI, JOHOR (2018), Member, Kementerian/agensi lain
REVISTED AND IMPROVEMENT OF THE TEV MODEL OF MPAS IN MALAYSIA (2018), Member, Universiti
KAJIAN IMPAK SKIM PEMBIAYAAN MIKRO KREDIT AMANAH IKHTIAR MALAYSIA TERHADAP PENINGKATAN TARAF HIDUP SAHABAT (2017), Member, Kementerian/agensi lain
PULAU TIOMAN BEST PRACTICES (2016), Leader, Kementerian/agensi lain
LESSON LEARNED FROM PULAU TIOMAN: SOCIOCULTURAL PERSPECTIVE (2016), Member, Kementerian/agensi lain
TOTAL ECONOMIC VALUE FOR PULAU SEMBILAN (POTENTIAL OF NEW MPA) (2016), Member, Kementerian/agensi lain
QUALITATIVE APPROACH: FEASIBILITY STUDY FOR PULAU SONGSONG (POTENTIAL OF NEW MPA), KEDAH (2016), Member, Kementerian/agensi lain
ASSESSMENT OF THE MANAGEMENT EFFECTIVENESS OF PULAU LABUAN MARINE PARK, WILAYAH PERSEKUTUAN (2016), Member, Kementerian/agensi lain
KAJIAN PENANDAARASAN PELAN PEMASARAN ZOO NEGARA: ZOO BERTARAF DUNIA 2015 (2016), Leader, Industri
ISLAMIC APPROACH TOWARDS TEACHERS BURNOUT IN MALAYSIA (2015), Member, Universiti
KAJIAN IMPAK PROGRAM PENERAJU TUNAS GELIGA TERHADAP MURID-MURID PENERAJU TUNAS GELIGA (2015), Member, Industri
PENILAIAN KEBERKESANAN PENGURUSAN (MEAT) TAMAN LAUT PULAU PERHENTIAN, TERENGGANU (ASSESSMENT OF THE MANAGEMENT EFFECTIVENESS OF PULAU PERHENTIAN MARINE PARK, TERENGGANU (2015), Member, Kementerian/agensi lain
KAJIAN KEPERLUAN TRANSFORMASI JABATAN ALAM SEKITAR MALAYSIA (JAS) (2015), Leader, Kementerian/agensi lain
KAJIAN KEPERLUAN TRANSFORMASI JABATAN PERHILITAN MALAYSIA (PERHILITAN) (2015), Member, Kementerian/agensi lain
KAJIAN KEPERLUAN TRANSFORMASI JABATAN MINERAL DAN GALIAN MALAYSIA (JMG) (2015), Member, Kementerian/agensi lain
KAJIAN KEPERLUAN TRANSFORMASI JABATAN PENGAIRAN DAN SALIRAN MALAYSIA (JPS) (2015), Member, Kementerian/agensi lain
The Mediating Effect of Soft TQM on Lean Services and the Innovation Skills in Healthcare Organizations in Lebanon (2014), Leader, Universiti
ASSESSMENT OF THE MANAGEMENT EFFECTIVENESS OF PULAU TINGGI MARINE PARK (JOHOR) (2014), Member, Kementerian/agensi lain
The Relationship between Government Operation Excellent and E- Government System in Sultanate of Oman (2013), Leader, Universiti
Service Innovation Determinants And Service Responsiveness In Malaysia Postal And Courier Service: Moderating Effect Of it Capability (2013), Leader, Universiti
EXPLORING THE IMPLEMENTATION OF BUSINESS PROCESS REENGINEERING (BPR) AND IT CAPABILITY IN ISLAMIC BANKS IN MALAYSIA: EFFECTS ON THE PERFORMANCE (2013), Leader, Kpt
ASSESSMENT OF MANAGEMENT EFECTIVESS: THE CASE ON PULAU TIOMAN MARINE PARK PAHANG (2013), Leader, Kementerian/agensi lain
Celebrity And Non-Celebrity Endorsement Effectiveness On Consumers On Creating Positive Attitudes Towards Product Advertisement (2012), Member, Kpt
Re-Modelling R&D In Malaysia: Implications For Follow-Up Research And After Decision Evaluation (2012), Member, Universiti
Investigating The Total Economic Value of Eco-Tourism in Pulau Redang Marine Park (PRMP) Terengganu" (2012), Member, Industri
APPLICATION OF THE DECISION THEORY FOR UNIVERSITY INDUSTRIAL LINK (UIL) (2012), Member, Universiti
Innovation in Malaysia Heavy Construction Sector (2012), Leader, Kpt
THE VALUE OF INVALUABLE: A CASE STUDY OF PULAU PAYAR MARINE PARK (2012), Leader, Universiti
UUM Student's Perception and Interface Satisfaction on the use of Job Search Website in Malaysia (2011), Member, Universiti
AMALAN PENGURUSAN OPERASI CEMERLANG (APOC): KAJIAN KE ATAS KILANG - KILANG BERGUDANG DI UTARA SEMENANJUNG MALAYSIA (2011), Leader, Universiti
KAJIAN MENGENAI HUBUNGAN ANTARA AMALAN PENGURUSAN DAN BUDAYA ORGANISASI DENGAN PRESTASI PERGUDANGAN DAN PENGARUH INTEGRASI STRATEGI SEBAGAI PEMBOLEHUBAH PENGANTARA DALAM HUBUNGAN TERSEBUT (2011), Member, Universiti
Simulation Model for Total Economic Value of Pulau Payar Marine Park: Coral Bleaching Phenomenon 2010 (2011), Member, Kpt
Effect of Business Process Reengineering factors on Organizational Performance of Nigerian Banks: The Role of Information Technology Capability as a Moderator (2011), Member, Universiti
INVESTIGATING THE TOTAL ECONOMIC VALUE OF ECO-TOURISM IN PULAU PAYAR MARINE PARK (2011), Leader, Industri
THE EVALUATION OF TECHNOLOGY PARK PERFORMANCE (2010), Member, Kpt
COLLABORATIVE SUPPLY CHAIN MANAGEMENT MODEL OF NANOTECHNOLOGY (2009), Member, Kpt
INTERNATIONAL R&D: EXAMINATION ON KNOWLEDGE MANAGEMENT PRACTICES AND INNOVATION INTENSITY IN MALAYSIAN INDUSTRY (2005), Leader, Kpt
DEVELOPING A BALANCED SCORECARD MODEL FOR EVLAUATION OF PROJECT MANAGEMENT AND PERFORMANCE (2004), Leader, Universiti
INFORMATION TECHNOLOGY ADOPTION IN OPERATIONAL ASPECTS OF MANUFACTURING PROCESS (1999), Member, Kpt
THE WELFARE ASPECT OF INITIAL PUBLIC IN OFFERINGS (IPOS) IN MAL. FROM THE INVASTING PUBLIC STAND POINT (1996), Member, Universiti
CONSULTATION
Year Title Membership Funder Level Status
2025 Peningkatan pencapaian 3m dalam kalangan murid-murid sekolah rendah di ppr sungai bonus Member National On going
2019 Projek perundingan penyediaan pelan strategik negeri pahang 2020-2025 Member Government National Completed
2019 Perkhidmatan perunding dan penyediaan pelan strategik perindustrian negeri pahang 2020-2025 Member Government National Completed
2017 Projek latihan meat bersama sabah park-wwf Member Statutory National Completed
2017 Kursus-kursus khas pembangunan kapasiti dan kerjaya ptd m41-m52 jkptg Member Government National Completed
2002 Kajian kesesuaian struktur organisasi dan saiz warga kerja bank rakyat Member Government National Completed
2001 Kajian semakan semula prosedur dan proses kerja di agensi kerajaan (mampu) Member Government National Completed
INTELLECTUAL PROPERTIES
Year Reference No IP Type Title of Inventor (Principal Inventor/Member) Status of IP
2020 20200142 Copyright Model Dinamik bagi Jumlah Kesan Ekonomi Pulau Taman Laut - ( MEMBER ) FILED
2013 20130021 Copyright Amalan Pengurusan Operasi Cemerlang (APOC): Kajian Ke atas Kilang-kilang Bergudang di Utara Semenanjung Malaysia - ( PRINCIPAL INVENTOR ) FILED
2025 2024409 Copyright Five Elements Framework in Articulating Problem Statement - ( MEMBER ) FILED
UNDERGRADUATE
Course Code Course Name
PN3033 Management science
PN3033 Management science
PN3033 Management science
GFPZ3996 Academic research paper
SBLM1053 Malay language for management
PQ3123 Inventory management
PN3063 Production and operations management
SCCG3133 Communication and organizational changes
SSQL1113 Statistic for social science
SCCT2023 Electronic publishing
VQ2223 Practicum
SCCG3143 Managerial communication skills
SBLM1053 Malay language for management
SSQL1113 Statistic for social science
BJOX4912 Practicum
BJOX4912 Practicum
BJQP2023 Management science
VQ2223 Practicum
BJOX4912 Practicum
SDG1021 Thinking skill
BJQP2023 Management science
SDG1031 Personal development and character building
BJTP3093 Final project
SSQL1113 Statistic for social science
SADN1043 Ethnic relationship
VRS031 Community development iii
VRS041 Community development iv
PN3063 Production and operations management
VRS041 Community development iv
GMGF2033 Policy and fiscal analysis
SCCG3143 Managerial communication skills
VRS041 Community development iv
SDG2011 Personal financial planning
PN3063 Production and operations management
PN3063 Production and operations management
JEH2153 Engineering economy
JEH2153 Engineering economy
SQQM1023 Managerial mathematics
SQQS2013 Applied statistics
BPME3073 Entrepreneurship
BPMN3023 Strategic management
GLUL3113 Administrative law
GMGA1013 Introduction to public administration
GMGA1024 Politics and administration
GMGA2023 Public policy
GMGA2033 Ethics for public administrator
GMGA2043 Intergovernment relations
GMGA2053 Local government
GMGF1013 Economics for public sector i
GMGF2014 Economics and development
GMGF2023 Financial administration
GMGF2033 Policy and fiscal analysis
GMGM2013 Organization and society
GMGM2033 Office management
GMGM3053 Management of training in organisation
GMJA1013 Introduction to social science
SADN1013 Islamic and asian civilization i
SBLM1023 Introduction to writing
SCCA1013 Introduction to communication
SCCA1023 Communication theory
SCCA1033 Communication in organization
SCCA2013 Research method for communication
SCCA2023 Human communication
SCCA2033 Media and society
SCCA2043 Intercultural communication
SCCA2053 Corporate writing
SCCA2073 Public relations
SCCA2093 Publication management
SCCA2103 Leadership communication
SCCA3013 Strategic communication management
SCCG3133 Communication and organizational changes
SCCG3143 Managerial communication skills
SCCG3153 Corporate communication
SCCG3163 Seminar in organizational communication
SCCT1013 Information communication technology (ict) and society
SCCT1033 Introduction to media technology
SSQL1113 Statistic for social science
SSZK2003 Research in social sciences
STID1103 Computer application in management
BJQP2023 Management science
BJQP2023 Management science
BEEB1013 Principles of economics
BKAL1013 Business accounting
BPBX4908 Practicum
BPME2023 Creativity and innovation
BPME2043 Business plan
BPMN3023 Strategic management
BPMN3143 Research methodology
BWFF2013 Financial management i
BWFF2023 Financial management ii
GMGA1013 Introduction to public administration
GMGA1024 Politics and administration
GMGA2013 Malaysian constitution
GMGA2023 Public policy
GMGA2033 Ethics for public administrator
GMGA2053 Local government
GMGA3063 Comparative public administration
GMGA3073 Strategic public management
GMGF1013 Economics for public sector i
GMGF2014 Economics and development
GMGF2023 Financial administration
GMGF2033 Policy and fiscal analysis
GMGF3013 Management and analysis of public investment
GMGM2013 Organization and society
GMGM2023 Human resource management in public sector
GMGM2033 Office management
GMGM3053 Management of training in organisation
GMGX4908 Practicum
GMJA1013 Introduction to social science
SADE1013 Introduction to entrepreneurship
SBLM1023 Introduction to writing
SCCA1013 Introduction to communication
SCCA1023 Communication theory
SCCA1033 Communication in organization
SCCA2013 Research method for communication
SCCA2033 Media and society
SCCA2043 Intercultural communication
SCCA2053 Corporate writing
SCCA2063 Ethics and leadership in communication
SCCA2083 Communication law
SCCA2093 Publication management
SCCA3013 Strategic communication management
SCCG3113 Organizational communication
SDG2031 Living in the multi-cultural society
SCCG3123 Negotiation communication
SCCG3133 Communication and organizational changes
SCCT1013 Information communication technology (ict) and society
SCCT2023 Electronic publishing
SSQL1113 Statistic for social science
SSZK2003 Research in social sciences
STID1103 Computer application in management
STIV1023 Multimedia system foundation
VRS021 Community development ii
BKAL1013 Business accounting
BPIN3053 Management information system
BPBX4908 Practicum
PN3063 Production and operations management
SDG1011 High touch communication
SDG3021 Patriotism and volunteerism
JEH2153 Engineering economy
JEH2153 Engineering economy
PN3033 Management science
SDG3011 Management ethics
SDG1021 Thinking skill
PN3063 Production and operations management
PQ3123 Inventory management
JMQ3013 Quality management
SDG2011 Personal financial planning
JOX4998 Practicum
SDG1021 Thinking skill
VQ2223 Practicum
SDG1011 High touch communication
PN3063 Production and operations management
PN3063 Production and operations management
PN3063 Production and operations management
SDG2021 Entrepreneurship
PN3063 Production and operations management
PN3063 Production and operations management
SDG2031 Living in the multi-cultural society
SDG1021 Thinking skill
VQ2223 Practicum
VQ2223 Practicum
SDG1011 High touch communication
BJQP2023 Management science
BJQP2023 Management science
BJOX4912 Practicum
BJQP2023 Management science
BJQP2023 Management science
BJOX4912 Practicum
BJTH3053 Project management
BJTP3093 Final project
PN3063 Production and operations management
PQ3123 Inventory management
PN3063 Production and operations management
SDG3021 Patriotism and volunteerism
SBLE2103 Process writing
SDG3011 Management ethics
SDG1011 High touch communication
SDG2011 Personal financial planning
SDG2021 Entrepreneurship
JMQ3013 Quality management
PN3063 Production and operations management
PN3033 Management science
PN3063 Production and operations management
PN3063 Production and operations management
PN3063 Production and operations management
PN2023 Organizational behavior
PQ3123 Inventory management
PN3033 Management science
BJQP2023 Management science
BJQP2023 Management science
VQ2223 Practicum
VQ2223 Practicum
VQ2223 Practicum
JEH2153 Engineering economy
JEH2153 Engineering economy
VQ2226 Practicum
PN3033 Management science
SDG3011 Management ethics
PN3143 Research methodology
SDG3021 Patriotism and volunteerism
JTX4998 Practicum
JTX4998 Practicum
PN3063 Production and operations management
VQ2223 Practicum
PN3143 Research methodology
SDG1031 Personal development and character building
VQ2223 Practicum
BJOX4912 Practicum
POSTGRADUATE
Course Code Course Name
BJMP5023 Operation and technology management
BJTC5043 Quality in project management
SZRZ6014 Research methodology
SCLE6014 Academic writing
BPMN6023 Strategic management
BWBB5033 Malaysian banking law and regulation
BWFF5033 Financial reporting and statement analysis
BWFF5043 International financial management
BPMN6053 Management information system
BPMS6033 Muamalat principle in islamic capital & money market
BSMH5223 Health management
BSMH5293 Chemical management
BWFM5013 Corporate finance
BWFN5013 Investment
BWFN5023 Portfolio theory
BSMH5013 Human resource management
BSMH5213 Safety management
BWFF5023 Islamic &conventional financial markets, instruments &institution
BWFF6013 Seminar in finance
BSMH5203 Aspect of osh legislation
BSMH5273 Industrial hygiene management
BSMH5133 Human resource development
BSMH5313 Risk assessment techniques
BWBB5023 Treasury management in financial institutions
BSMH5283 Ergonomic management
BEEG5013 Managerial economics
BIEE5013 Islamic economics
BWFF5063 Financial risk management
BKBM5013 Management accounting for managers
BWFF5013 Corporate financial management
BWRR5023 Enterprise risk management
BWRR5043 Islamic risk management
BSMH5033 Industrial relations
OQQP6013 Decision making in business
BPMN6013 Organisational behaviour and development
BWFF5053 Advance corporate financial management
SSMQ5033 Applied statistics and computer application
BJMP6023 Supply chain management
PQ5013 Management science
SUPERVISION
Matric Name Status Title
91332 Muhamad Azani Bin Yahya Not Active Rekabentuk Bangunan Untuk Iklim Panas Dan Lembab : Kajian Kes Di Alor Setar, Kedah , Malaysia
92570 Milad Abdelnabi Salem Completed On the Relationship Between Environmental Practices, Corporate Environmental Performance and Competitiveness
93307 Alminnourliza Binti Noordin Completed Service Innovation and Service Responsiveness : Moderating Effect of Information Technology
93427 Ibrahim Aramide Salihu Not Active Application of Just in Time (JIT) as a Technique for Production System in Selected Manufacturing Companies in Northern Nigeria.
93912 Ahmad Fiaza Bin Abdul Shukor Completed The Relationship Between Service Marketing Mix, Service Quality, Service Value and Customer Satisfaction in Commercial Car Parking Facilities
94221 Nuri Surina Binti Abdul Halim Not Active A Study on Competitive Strategies of SME's Halal Foor Products in Malaysia Towards Internationalization
94224 Malak Ibrahim Aoun Completed The Mediating Effect of Soft TQM on the Relationship Between Lean Practices and Innovation Skills in Lebanese Hospitals.
94593 SYAREHAN BINTI HASSAN @ MD HASSAN Completed The Moderating Effects of Market Orientation in The Relationship Between Supply Chain Integration and Broadband Service Performance: A Case Study in Telekom Malaysia Berhad
94723 Idamymoon Binti Ibrahim Completed Developing The Integrated Competency Model Framework (ICMF) For Functional Competencies On Job Performance In Iris
95449 Zuraida Hani Binti Zulkepli Completed The Influence of Information Technology Capability on the Relationship Between Corporate Communication and Internal Supply Chain Management
95660 Muatasim Anwar Ahmed Al Salmi Completed The Relationship Between E-Government System and Government Operation Excellence in Sultanate of Oman.
95700 Mohd Hazmuni Bin Saidin Completed Human Error Reduction Program in Silterra Malaysia Sdn Bhd: Applying Canonical Action Research (CAR)
95708 Hariharan A/L Balasubramaniam Not Active A Study On IT Outsourcing (Service Delivery) In Shell Malaysia: Invesgitation On Effective Communication Platform For Customer - Supplier
96100 Marina Binti Mohd Kassim Not Active A Case Study to Introduce Benefit Management as Derminant Factor for IT Projects in BSN
99113 Khairul Bani Binti Ibrahim Not Active Influence of Change Management towards Business Process into Malaysian Motorcyle Industry
99118 Salmi Bin Samsudin Completed The Moderating Effects of Leadership Role between Total Productive Maintenance (TPM) Practices and Organization Performance in Power Generation Industry
808799 Sukiman bin Mohamed Ghani Completed Faktor-Faktor Tekanan Kerja Dan Hubungannya Dengan Disiplin Regismen Infantri Tentera Darat Malaysia (Supervisor: appt.letter dd. 21/4/11)
814640 Jee Jeet Wen Completed Exploratory Study On Pest Management Service Quality Determinants On Customer Satisfaction
814645 Mazaitul Akma Binti Jalil Completed Occupational Stressor And Job Performance Among Employees Of Oil And Gas Companies
814655 RAJA AIDA BINTI RAJA SHAHARUDDIN Completed The Impact Of ICT Support Services In Quality Education On Students' Perceived Performance: A Case Of Centre Of Diploma Studies (PPD), SPACE UTM
814918 Muhammad Rahiman Bin Junoh @ Yunus Completed Pengaruh Penggunaan Teknologi Maklumat Dan Komunikasi Terhadap Kualiti Kerja
825601 AHMAD FADZIL BIN MOHAMAD Completed Factors Influencing Customer Satisfaction Using E-Hailing Services In Melaka
828761 Geetha Devi a/p Perumal Not Active Factors That Influence The SMEs' Adoption Of Cloud Computing For Their Businesses In Malaysia
833683 Meenakshi A/P Subramaniyam Active Investigating the Influence of Fear, Risk-Taking Behaviour and acceptance on the Adoption of Artificial Intelligence in Malaysia
900445 Halim Bin Hamim Completed Moderating Role of Lean Practices on The Relationship Between On-Shelf Availability and Retail SMEs Performance.
900841 YUSRIZAL BIN ZAINOL ABIDIN Not Active Time, Budget, Value and Project Success: Challenges on Silverlake AXIS LTD in Delivering Large Scale IT Projects
901254 SUHEIL BIN CHE SOBRY Completed GREEN SUPPLY CHAIN MANAGEMENT AND SUSTAINABLE PERFORMANCE AMONG CERTIFIED MANUFACTURING FIRMS IN MALAYSIA: THE MEDIATING EFFECT OF SOCIAL CAPITAL
904119 FARSHILA BINTI EMRAN Not Active CRITICAL SUCCESS FACTORS IN THE PHARMACEUTICAL SUPPLY CHAIN RESILIENCE
905782 Sameeta Kaur Sekhon a/p Daljit Singh Not Active Effectiveness of Game Based Learning in Developing Soft Skills for Young Employee
908291 NUR SHAMIMI BINTI ROSLI Active Effect of Strategic Agility, Green Supply Chain Management and Frugal Innovation on Sustainability Performance of the Malaysian Construction Industry : Green Absorptive Capacity as Mediator and Green Competitive Advantage as Moderator
908511 ROSDI BIN MOHD YAACOB Active Smart City Adoption in Malaysian Local Authorities: An Integrated Mediation and Moderation Model of Readiness, Stakeholder Engagement, and Government Policy Support
92593 Ringim Kabiru Jinjiri Completed Effect of Business Process Reengineering Factors and Information Technology Capability on Organization Performance
93407 Rahimi Binti Abidin Completed The Influence of Absorptive Capacity and Technology Park Services on the Relationship between Social Capital and Technology Transfer Performance
93409 Shatina Binti Saad Completed Dynamic Supply Chain Capabilities : A Case of Oil and Gas Industry in Malaysia
93880 Hasmawati Binti Mohamad Not Active To Identify the Critical Factors Influence to Performance of the Infrastructure Project Case: Bumiputera Contractors in Government Project
94219 Ikmal Zofrizal Bin Hamidi Not Active
94774 Intan Safura Bt Abdul Rahman Not Active Hubungan Modal Intelek dan Keupayaan Inovasi Terhadap Prestasi Sektor Awam di Malaysia.
903712 Siti Rafidah Binti Sajahan Active The Effect of Supply Chain Agility & Organization Ambidexterity Towards Food and Beverages Industry: Supply Chain Resilience
904665 MUHAMMAD RAHIMAN BIN JUNOH @ YUNUS Not Active Peranan Unit Hal Ehwam Pelajar Dalam Pembangunan Kemahiran Pelajar Dari Segi Kepimpinan, Sahsiah dan Lain-lain.
904734 RAJA AIDA BINTI RAJA SHAHARUDDIN Not Active THE IMPACT OF STRATEGIC INFORMATION SYSTEM TOWARDS SERVICE INNOVATION: FROM THE PERPSECTIVE OF HIGHER EDUCATION
905375 Nurul Iza binti Adnan Expected To Complete Change Readiness in the Malaysian Civil Service: Employee Engagement as a Mediator of Talent Development, Dialogic Communication and Mindfulness.
909173 HATARMIZI BIN HASSAN Active An Integrated Framework for Surface Facilities Engineering Across the Oil and Gas Field Life Cycle: From Exploration to Decommissioning
 
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