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Hello, I'm Zarina. I'm passionate about leveraging technology to enhance public services and currently serve as a senior lecturer at UUM, specializing in digitalization within the public sector. My academic journey began with a Bachelor of Administrative Science from Universiti Teknologi MARA. Driven by my goal of becoming a lecturer, I obtained a Master of Public Administration from Universiti Sains Malaysia in 2010. After gaining valuable experience as a part-time lecturer and research assistant, I pursued my PhD in Public Administration, with a focus on Electronic Government, at USM, graduating in 2021. I'm grateful to have received a scholarship from UUM to support my doctoral studies. Now, as a lecturer, I'm committed to continuous improvement in order to best serve my students, my institution, and my own professional development.
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