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Dr. Khairol Anuar Ishak is a Senior Lecturer at the School of Business Management (SBM). He joined UUM in 2004 and was appointed Coordinator for Student Co-curriculum for PACE from 2006 until 2008. He was appointed as the Deputy Dean of the School of Business Management (SBM) for 2018 and Head of Department for 2017. He was seconded to Uniutama Education & Consultancy Sdn Bhd (UECSB) from 2019 until 2022 as Program Manager to handle Business Development & Marketing for UUM Distance Learning Program. In cultivating student activities, he has been appointed as Club Advisor of the Management Executive Club (MEC) to set up new committee members in this club. He earned her PhD from the USM in the franchising management field and has been lecturing in various areas of management, such as Management, Organizational Behavior, Research Methods, Management Ethics, and Management Information Systems. He also has over 8 years of working experience in warehouse management, inventory management control, sales, and marketing with MODENAS and EMOS. He has a high passion and is actively involved in academic research, writing activities, and consultation projects. As an active researcher, he has led several research projects funded by FRGS and internal grants. The results from various research were presented at international conferences and published in indexed journals. His areas of research interest include performance measurement, franchising management, relationship marketing, relationship quality, e-learning, Management information systems, and strategic management.
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