Name : Nurakmal binti Ahmad Mustaffa
Phone No. : 049286430
Email : nurakmal@uum.edu.my
School : Othman Yeop Abdullah Graduate School of Business
Substantive Position :
Current Position :
Current Department : Othman Yeop Abdullah Graduate School of Business
Name in APA Format : Ahmad Mustaffa, N.

RESEARCHER'S INFORMATION

ACADEMIC QUALIFICATION

2015, PhD Operational Research, University of Edinburgh, United Kingdom
2005, Master of Science Kualiti dan Produktiviti, UKM, Universiti Kebangsaan Malaysia
2003, Bachelor Degree with Honours Sains Pemutusan, UUM, Universiti Utara Malaysia

AWARDS & RECOGNITIONS

Master Thesis Category, Management Science/Operations Research Society of Malaysia (MSORSM), 2023, Kebangsaan

OVERVIEW

I am a Decision Scientist. My research interest is in an uncertainty environment, focusing on stochastic modeling.

RESEARCH AREA

Operations Research
Supply Chain Management
Stochastic Operations Research

AREA OF EXPERTISE

Multi-Criteria Decision Making
Stochastic Process
Index Development

LIST OF PUBLICATION

ARTICLE IN JOURNAL

Aishah Hani Azil, Dr. Nurakmal Binti Ahmad Mustaffa, S.Sarifah Radiah Shariff, Siti Meriam Zahari, Wan Nur Afrina Wan Muhammad Azan, (2025). Modelling Resource Allocation In Dengue Management As Negative Binomial Distribution-Based Model. Journal Of Advanced Research In Business And Management Studies, 38(1), 102 - 114.
A.K. Mahbubul Hye, Dr. Nurakmal Binti Ahmad Mustaffa, Md. Mamun Habib, (2025). An Integrated Academic Library Supply Chain (Ialsc) Model. Journal Of Modelling In Management, 20(1), 211 - 237.
Dr. Noor Amalina Binti Mat Yusof, Dr. Nurakmal Binti Ahmad Mustaffa, Mohd Azri Mohd Suan, Shahrul Aiman Soelar, (2024). Exploring Facebook User Response To Covid-19 Vaccination Programme With Sentiment Analysis And Topic Modelling . Journal Of Human Development And Communication, 13(1), 10 - 19.
Ahmad Abrar - (Matric No: 903384), Dr. Khuzairi Bin Mohd Zaini, Dr. Nurakmal Binti Ahmad Mustaffa, Mohammed Madi, Noryusra Binti Md Rosele - (Matric No: 828038), Suzi Iryanti, (2024). Digital Transformation In Wireless Networks: A Comprehensive Analysis Of Mobile Data Offloading Techniques, Challenges, And Future Prospects. Journal Of King Saud University - Computer And Information Sciences, 36(5), 1 - 18.
Dr. Malina Binti Zulkifli, Dr. Nor Hanani Binti Ismail, Dr. Nurakmal Binti Ahmad Mustaffa, Prof. Madya Dr. Mohamad Khadafi Bin Hj. Rofie, (2024). Pembangunan Instrumen Taqwa Bagi Etika Kerja Islam Dari Perspektif Al-Quran . International Journal Of Accounting, Finance And Business, 9(53), 10 - 16.
Dr. Nurakmal Binti Ahmad Mustaffa, Nur Hazera Binti Md Radzi - (Matric No: 826423), Prof. Madya Dr. Nazihah Binti Ahmad, Prof. Madya Dr. Nerda Zura Binti Zaibidi, Wei Chern Ang, (2023). The Determination Of Green Criteria And Sub-Criteria For Pharmaceutical Waste Disposal Practices In Malaysia. Kurdish Studies, 11(2), 5698 - 5708.
Dr. Malina Binti Zulkifli, Dr. Nurakmal Binti Ahmad Mustaffa, Manzur Hossain Khan, (2023). Dsc Index: Measuring The Digital Supply Chain Practice Among The Higher Education Institutions Community In Least Developed Countries.. Aiub Journal Of Science And Engineering, 22(3), 279 - 286.
Dr. Malina Binti Zulkifli, Dr. Nor Hanani Binti Ismail, Dr. Nurakmal Binti Ahmad Mustaffa, Prof. Madya Dr. Mohamad Khadafi Bin Hj. Rofie, (2023). Prinsip ‘Amal Soleh Dalam Etika Kerja Islam: Satu Analisis Konseptual. International Journal Of Entrepreneurship And Management Practices, 6(21), 223 - 232.
Aishah Hani Azil, Dr. Nurakmal Binti Ahmad Mustaffa, Nor Alia Farhana Azhari, Noryanti Nasir, Siti Meriam Zahari, (2024). Forecasting The Incidence Of Dengue Fever In Malaysia: A Comparative Analysis Of Seasonal Arima, Dynamic Harmonic Regression And Neural Network Models. International Journal Of Advanced And Applied Sciences, 11(1), 20 - 31.
Amirul Haziq Bin Abd Kadir - (Matric No: 828735), Dr. Malina Binti Zulkifli, Dr. Nor Hanani Binti Ismail, Dr. Nurakmal Binti Ahmad Mustaffa, Maryam Binti Zulkifli - (Matric No: 827505), Prof. Madya Dr. Mohamad Khadafi Bin Hj. Rofie, (2022). Exploring The Dimensions Using Exploratory Factor Analysis Of Islamic Work Ethic Practice In Organization. Asean Journal Of Management And Business Studies, 4(1), 1 - 7.
A. K. Mahbubul Hye , Dr. Nurakmal Binti Ahmad Mustaffa, Md. Mamun Habib, (2022). A Material Purchasing Decision Making Model For Procurement Division Of The Academic Library From Supply Chain Point View. International Journal Of Supply Chain Management, 11(5), 20 - 27.
Dr. Nurakmal Binti Ahmad Mustaffa, Md. Mamun Habib, Md. Mamun Habib, (2023). A Holistic View Of Academic Library Supply Chain Model. Library Management, 44(1-2), 56 - 79.
Dr. Nurakmal Binti Ahmad Mustaffa, Dr. Shahifol Arbi Bin Ismail, Kalthom Husain, Muhammad Nizam Jali, Prof. Madya Dr. Ku Maisurah Binti Ku Bahador, Prof. Madya Dr. Rohami Bin Shafie, (2022). Methodology And Data Collection Challenges In The Development Of Multidimensional Inequality Profiles For Households. International Journal Of Business And Technopreneurship, 12(3), 23 - 32.
Dr. Noor Amalina Binti Mat Yusof, Dr. Nurakmal Binti Ahmad Mustaffa, Prof. Madya Dr. Mohamad Shukri Bin Abdul Hamid, Shahrul Aiman Bin Soelar - (Matric No: 827099), Zainal 'Akla Bin Shamsudin - (Matric No: 827345), (2022). The Development, Translation And Validation Of Malaysian Survey On The Propensity To Volunteer. Asian People Journal, 5(2), 1 - 15.
Dr. Nurakmal Binti Ahmad Mustaffa, Md. Mamun Habib, S A M Manzur Hossain Khan - (Matric No: 900139), (2021). Online Education In Heis In Bangladesh Moderated By Covid-19: Modified Utaut2. Aiub Journal Of Science And Engineering, 20(4), 133 - 141.
Dr. Nurakmal Binti Ahmad Mustaffa, Md. Mamun Habib, S A M Manzur Hossain Khan - (Matric No: 900139), (2021). The Effect Of Ict & Digital Supply Chain (Dsc) In Higher Education Institutions. International Journal Of Supply Chain Management, 10(4), 16 - 22.
Ferdoush Saleheen - (Matric No: 900148), Mahadi Hasan Miraz - (Matric No: 903306), Mashiour Rahman - (Matric No: 900786), Md. Mamun Habib, S A M Manzur Hossain Khan - (Matric No: 900139), (2020). Change Management For Information System In Public Service. International Supply Chain Technology Journal, 6(8), 1 - 11.
Dr. Nurakmal Binti Ahmad Mustaffa, Farah Zahraa Salleh, Haliza Abd Hamid, Noraini Idris, Raja Lailatul Zuraida, Rosha Mohamed, Ruzela Tapsir, (2021). Validity And Reliability Of Mathematical Visual Literacy Skills Based On Avgerinou’S Vilual Literacy Index. Turkish Journal Of Computer And Mathematics Education, 12(3), 1102 - 1121.
Dr. Nurakmal Binti Ahmad Mustaffa, Md. Mamun Habib, S A M Manzur Hossain Khan - (Matric No: 900139), (2021). Users Acceptance Of Mobile Finance Service In Bangladesh And The Impact Of Covid-19: Extended Utaut2. Aiub Journal Of Science And Engineering, 20(3), 87 - 96.
Adzmel Mahmud, Noor Azlin Muhammad Sapri, Nor Azah Samat, (2020). Contraceptive Use: Patterns And Preferences Among New Acceptors In Malaysia, 1990 To 2018. Journal Of Language And Linguistic Studies, 57(8), 589 - 597.
A. K. Mahbubul Hye - (Matric No: 901766), (2020). Online Promotion Of Consumer Electronics And Their Supply Chain Network, Contemporary Research On Malaysia. Test Engineering And Management, 83(2), 28985 - 28994.
Nurul Izzati Binti Hasnun - (Matric No: 825718), (2020). The Key Success Criteria For University Students Who Are Studying While Working. International Journal Of Innovative Science And Research Technology, 5(8), 847 - 854.
Nurul Aziera Binti Zainol Abidin - (Matric No: 825750), (2020). Factors That Affect Attitude Of Apps Developers To Comply With The Islamic Work Ethic In Developing An Islamic Mobile App. International Journal Of Innovative Science And Research Technology, 5(8), 855 - 863.
Ong Yi Sean - (Matric No: 826227), (2020). Development Of Waste Separation Practice Index Among The Community Of Higher Education Institutions In Malaysia. International Journal Of Innovative Science And Research Technology, 5(8), 717 - 722.
A. K. Mahbubul Hye - (Matric No: 901766), (2020). A Framework For An Academic/University Library’S Collection’S Budget Allocation And Purchasing Model. Test Engineering And Management, 83(1), 5898 - 5911.
A. K. Mahbubul Hye - (Matric No: 901766), (2019). The Library Supply Chain Model: A Brief Review. International Journal Of Supply Chain Management, 8(6), 32 - 44.

ARTICLE IN PROCEEDING

Dr. Malina Binti Zulkifli, Dr. Nurakmal Binti Ahmad Mustaffa, Hafizah Zainal, Nurul Ain Binti Salehuddin Haqe - (Matric No: 826424), (2023). Application Of Best Worst Method In Prioritising The Criteria Of Zakat Kedah Recipient. Aip Conference Proceedings 2896, 2896(1), 040021-1 - 040021-6.
Dr. Malina Binti Zulkifli, Dr. Nurakmal Binti Ahmad Mustaffa, Hafizah Zainal, Nurul Ain Binti Salehuddin Haqe - (Matric No: 826424), (2023). Prioritizing The Criteria Of Zakat Kedah Recipient Using Entropy Method. Proceeding The 12Th World Zakat And Waqf Forum International Conference 2023 (Wzwf2023), (), 141 - 146.
Ang Wei Chern, Dr. Nurakmal Binti Ahmad Mustaffa, Prof. Madya Dr. Nazihah Binti Ahmad, Prof. Madya Dr. Nerda Zura Binti Zaibidi, (2023). Application Of Fuzzy Delphi Method In Prioritising The Criteria For Pharmaceutical Waste Disposal In The Context Of Green Practice. Aip Conference Proceedings 2896, 2896(1), 040020-1 - 040020-5.
Dr. Malina Binti Zulkifli, Dr. Nor Hanani Binti Ismail, Dr. Nurakmal Binti Ahmad Mustaffa, Maryam Binti Zulkifli - (Matric No: 827505), Prof. Madya Dr. Mohamad Khadafi Bin Hj. Rofie, (2023). Pembangunan Instrumen Dimensi Taqwa Bagi Etika Kerja Islam: Dari Perspektif Al-Quran. Prosiding Seminar Islam Dan Kelestarian Ummah (Sidkun 23), 1(1), 370 - 374.
Dr. Malina Binti Zulkifli, Dr. Nurakmal Binti Ahmad Mustaffa, Nurul Ain Binti Salehuddin Haqe - (Matric No: 826424), (2021). Measuring The Poverty In Perak Using Principal Component Analysis. E-Proceedings Of The 3Rd Young Researchers' Quantitative Symposium 2021, (), 292 - 302.
Dr. Nurakmal Binti Ahmad Mustaffa, Nur Hazera Binti Md Radzi - (Matric No: 826423), Prof. Madya Dr. Nor Intan Saniah Binti Sulaiman, (2021). A Comparative Study On Prioritizing The Flexible Manufacturing System Indicators Using Ahp And Fuzzy Ahp. E-Proceedings Of The 3Rd Young Researchers' Quantitative Symposium 2021: Enriching Knowledge And Innovation Through Quantitative Sciences , (), 390 - 401.
Dr. Malina Binti Zulkifli, Dr. Nurakmal Binti Ahmad Mustaffa, Hafizah Zainal, Nurul Ain Binti Salehuddin Haqe - (Matric No: 826424), (2021). Identification Of Zakat Recipient Criteria In Kedah . Proceeding 2Nd Kedah International Zakat Conference 2021, (), 327 - 337.
Nurul Ain Binti Salehuddin Haqe - (Matric No: 826424), (2020). An Investigation On The Implementation Of Technical And Vocational Education And Training In Malaysia. 4Th Inspirational Scholar Symposium 2019, (), 536 - 544.
Syaza Hamzah, (2017). Living Lab Changlun: A Framework To Engage And Empower The Community By Profiling The Csr Uumwifi Users. Prosiding Persidangan Kerja Sosial Kebangsaan 2017 (Pesan 2017) , 1(), 479 - 484.

BOOK


CHAPTER IN BOOK



LIST OF RESEARCH

ENHANCING COMMUNITY ENGAGEMENT IN DENGUE CONTROL AND SURVEILLANCE : TOWARDS DEVELOPING A HOLISTIC COMMUNITY PRACTICE IN DENGUE PREVENTION INDEX (CPDEPI) (2024), Member, KPT
PEMBANGUNAN SISTEM PELAPORAN PELAN STRATEGIK LZNK: ESTRATEGIKZAKATKEDAH (2023), Leader, KEMENTERIAN/AGENSI LAIN
PEMBANGUNAN KAEDAH PENENTUAN KADAR HAD KIFAYAH BAGI ASNAF FAKIR DAN MISKIN DI NEGERI KEDAH DENGAN MENGGUNAKAN TEKNIK PEMBUATAN KEPUTUSAN BERPEMBERAT (2023), Member/Next Appointed Leader, KEMENTERIAN/AGENSI LAIN
BRIDGING THE GAP BETWEEN DENGUE VECTOR SURVEILLANCE AND ITS CONTROL STRATEGY: A NEW OPTIMAL MODEL FOR SOLVING RESOURCES ACQUISITION (2022), Member, LAIN-LAIN
PEMBINAAN MODEL PEMBUATAN KEPUTUSAN BAGI PEMILIHAN PENERIMA ZAKAT DI KEDAH MENGGUNAKAN PENDEKATAN INDEKS STATISTIK (2021), Member, KEMENTERIAN/AGENSI LAIN
PEMBENTUKAN INSTRUMEN ETIKA KERJA ISLAM BERTERASKAN AL-QURAN DAN SUNNAH (2020), Member, KPT
DEVELOPING A MULTIDIMENSIONAL INEQUALITY DATABASE PRIORITY FOR HOUSEHOLDS AT THE BOTTOM OF WEALTH PYRAMID (2020), Member, INDUSTRI
A GREEN FUZZY MULTI-CRITERIA PHARMACEUTICAL WASTE DISPOSAL MANAGEMENT (2019), Leader, KPT
KAJIAN KEBERKESANAN KURSUS PERALIHAN SEBELUM BERSARA : KES UUM (2019), Leader, UNIVERSITI
PEMBENTUKAN PELAN STRATEGIK LEMBAGA ZAKAT NEGERI KEDAH (2019), Member, KEMENTERIAN/AGENSI LAIN
DEVELOPING A FRAMEWORK OF MEASURING COURSE SUMMATIVE ASSESSMENT FOR A BIG CLASSROOM (2017), Leader, UNIVERSITI
A COMPARATIVE EVALUATION OF CHANGES IN THE DEMAND PATTERN IN MALAYSIA (1998 - 2014) (2017), Member, INDUSTRI
Living Lab Changloon : A Study On The Awareness, Usage and Impacts of CSR UUMWifi To The Changlun's Community (2016), Member, UNIVERSITI
AUDIT DATA TERKUMPUL UNTUK PELAN STRATEGIK UNIVERSITI (2014) - TERAS 5 (2015), Member, UNIVERSITI

TEACHING EXPERIENCE
UNDERGRADUATE

Course Code Course Name
SQPX3908 Practicum
SQPX3908 Practicum
SQQP3073 Research in quantitative sciences 1
USQP4014 Analytical decision-making
USQQ1014 Scientific inquiry
SQPX3908 Practicum
SQPX3908 Practicum
SQPX4908 Practicum
SDG2011 Personal financial planning
SQQS1013 Elementary statistics
SQQS1013 Elementary statistics
SQQP3073 Research in quantitative sciences 1
QQS2013 Applied statistics
QIT3013 Computer in business decision making
SDG1011 High touch communication
SQPX4908 Practicum
USQQ1014 Scientific inquiry
SDG3011 Management ethics
QQS1013 Elementary statistics
QQS1013 Elementary statistics
SQQPK3023 Decision modelling
SQQS1013 Elementary statistics
SDG3011 Management ethics
SQQSK1013 Elementary statistics
SQQP4123 Quantitative sciences research project
SQQP3023 Decision modeling
SQQS1013 Elementary statistics
SQQS1013 Elementary statistics
SQPX4908 Practicum
SQPX4908 Practicum
SDG2021 Entrepreneurship
SQPX4908 Practicum
SQPX4908 Practicum
SQPX4908 Practicum
USQP4014 Analytical decision-making
SQPX4908 Practicum
SQQP3123 Research methodology in quantitative sciences
SDG1021 Thinking skill
SQQS1013 Elementary statistics
SQQP3073 Research in quantitative sciences 1
SDG2021 Entrepreneurship
USQP4014 Analytical decision-making
USQQ3013 Scientific inquiry
USQQ1014 Scientific inquiry
SQQP3073 Research in quantitative sciences 1
SQQP3073 Research in quantitative sciences 1
SQPX4908 Practicum
SDG2011 Personal financial planning
USQP4014 Analytical decision-making
SQQP4123 Quantitative sciences research project
SQPX4908 Practicum
SQQS1013 Elementary statistics
SQQM1023 Managerial mathematics
SQPX4908 Practicum
SQPX4908 Practicum
USQP4014 Analytical decision-making
QQS1013 Elementary statistics
QQS2013 Applied statistics
QQS2013 Applied statistics

POSTGRADUATE

Course Code Course Name
SQQS5034 Qualitative data analysis
OQQP6013 Decision making in business
ODMR6013 Business research methods
OJMT6033 Data visualization for consumer insight
OJMP6013 Operation and innovation management
BDMR8053 Data analysis
OJMT6043 Data visualization for business

SUPERVISION

Matric Name Status Title
825718 NURUL IZZATI BINTI HASNUN Completed The Keys Success Criteria of Studying while Working Universities Students: An Exploratory Study Using PLS-SEM Approach
825750 NURUL AZIERA BINTI ZAINOL ABIDIN Completed Mediating Effect of Intention to Use and Attitude of Software Developer to Islamic Work Ethic in Developing An Islamic Content Mobile Application
826227 ONG YI SEAN Completed Key Determinants of WAste Separation: A Case Study among UUM Communities
826423 NUR HAZERA BINTI MD RADZI Completed The Integration of Fuzzy Delphi and Fuzzy Topsis for Pharmaceutical Waste Treatment Selection in the Context of Green Practice
826906 DURRATUL AIN AS SURAYA BINTI ALHAMIDI Completed The integration of Fuzzy Delphi TOPSIS for Selecting SME's Survival Strategies in Malaysia
827099 SHAHRUL AIMAN BIN SOELAR Completed A MIXED-METHOD ANALYSIS OF PEOPLES PERCEPTION AND BEHAVIOUR ON VACCINATION PROGRAM IN ONLINE SOCIAL MEDIA
831659 PHUAH KIT TENG Completed THE SUSTAINABLE BUGS APPETITE: EXAMINING ATTITUDINAL AMBIVALENCE TOWARDS ENTOMOPHAGY AMONG YONG ADULT IN MALAYSIA
831886 Arrthee A/P Selluandan Completed AI CHATBOT HUMANNESS AND ITS IMPACT ON CUSTOMER SATISFACTION AND LOYALTY ON FACEBOOK
832201 SHARMILA A/P MAHENDRAN Completed DEVELOPMENT OF WORKERS' WELLNESS INDEX FOR CORPORATE COMPANIES IN SELANGOR
833246 NIK NUR SYAHIRAH BINTI NIK MAZRI Completed The Antecedents Of Acceptance Of E-Commerce Platform Among Malaysian Consumers: A Case Study On Shopee
833422 LAILA AJLAA BINTI JAMAL ABD MANSOR Expected To Complete Exploring The Influence of Buy Now Pay Later (BNPL) Services of Gen Z in Northern Malaysia
833806 Ain Asyiqeen Binti Mohd Fuad Expected To Complete The Influence of Architectural Aesthetics on Public Patronage of Local Businesses in George Town
834161 NURNADIA BINTI ABD KHALID Expected To Complete Exploring Lecturer's Perspective on Entrepreneurship Education in Malaysia's TVET Curriculum
835095 Irdina Irawan binti Mohd Syubli Expected To Complete A Quantitative Study on The Determinants of Cashless Ticketing Adoption Among KTM Commuters in Northern Malaysia
835230 Daniel Ng Mian Xin Expected To Complete Enhancing Quality Assurance Effectiveness through Feedback Reinforcement, Cross-Functional Alignment, and Continuous Learning: A Business Consultancy Study at TDCX (M) Sdn Bhd
900139 S A M MANZUR HOSSAIN KHAN Completed Factors that Influence Digital Supply Chain Practices Mediated by Stakeholders’ Intention in Higher Education Institutes of the Least Developed Countries
901766 A. K. Mahbubul Hye Completed An Analysis on Integrated Supply Chain Management in Academic University Library.
826424 NURUL AIN BINTI SALEHUDDIN HAQE Completed Developing Zakat Kedah Recipients Index (Zakri) and Modelling the Criteria of Zakat Applicants’ Eligibility
826470 NURUL IZZATI BINTI RADZALI Not Active Analytic Hierarchy Process (AHP) for Sustainable Forest Management in Kedah, Malaysia
827505 MARYAM BINTI ZULKIFLI Completed Pembentukan Instrumen Amalan Etika Kerja Islam dalam Organisasi di Semenanjung Malaysia
828038 NORYUSRA BINTI MD ROSELE Completed AN ENHANCED MOBILE TRAFFIC OFFLOADING MECHANISM BASED ON MULTIPLE ATTRIBUTES OF USER PREFERENCES
903849 AHMED KHURAM Not Active Determinants of profitability:conventional Vs Islamic banking