RESEARCHER
RESEARCH TITLE
RESEARCHER INFO
Associate Prof. Dr.
Hartini Bt Ahmad
UUM College of Business
Pengurusan Perniagaan
hartini@uum.edu.my
7428
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RESEARCH PROFILE
Scopus
Publons
ORCiD
Research Gate
Google Scholar
ACADEMIC QUALIFICATION
1
2004, PhD Teknologi Maklumat, University of Bradford, United Kingdom
2
1995, Masters Sains Pengurusan, , Universiti Utara Malaysia
3
1994, Bachelor Degree Pengurusan Perniagaan, Universiti Utara Malaysia, Universiti Utara Malaysia
AWARD
RECOGNITION
AREA OF EXPERTISE
RESEARCH AREA
OVERVIEW
PUBLICATION CHART
LIST OF PUBLICATION
Hartini Bt Ahmad, Rohafiz binti Sabar, Nur Khairiel bin Anuar, (2020). PESTEL's Holistic Framework for Rural Development.
Proceedings of the International Seminar on Regional Politics, Administration and Development 2020 (INSORPAD2020)
, (), 860 - 870.
Abdelhak Boukerika , Hartini Bt Ahmad, Sarah binti Shaharruddin, (2019). Key Factors of Customer-Supplier of Smart Manufacturing Implementation.
International Journal of Supply Chain Management
, 8(5), 419 - 423.
Hartini Bt Ahmad, Rohafiz binti Sabar, Zulkifli B Mohamed Udin, Latif, M.F.A, Nizamuddin bin Zainuddin, (2019). Quality Management of Internal Supply Chain in Halal Food Manufacturer.
International Journal of Supply Chain Management
, 8(4), 1047 - 1052.
NORBAIZURA BT RAMZI , Hartini Bt Ahmad, Nazlina binti Zakaria, (2019). A Conceptual Model on People Approach and Smart Manufacturing.
International Journal of Supply Chain Management
, 8(4), 1102 - 1107.
Hartini Bt Ahmad, Rohafiz binti Sabar, Norzalila Binti Jamaludin, Alminnourliza binti Noordin, (2018). NEELOFA THE “CELEBRITY OUTLIER” - HOW NOT TO STOP ACTING?.
3rd International Case Study Conference: "Enriching Case Study for Learning and Applying Excellence in Teaching"
, (), 1 - 15.
Hartini Bt Ahmad, Siti Noratisah Binti Mohd Nafi, Muhammad M. Ma’aji , (2018). A CASE RESEARCH ON WEB-BASED PROCESS CHANGE AND OPERATIONAL EXCELLENCE IN TOURISM INDUSTRY.
Proceedings of Knowledge Management International Conference: "Knowledge Science Towards Social Harmonisation"
, (), 153 - 160.
Hartini Bt Ahmad, Siti Noratisah Binti Mohd Nafi, Leonis Marchalina, (2018). Leading Change, Internal Communication and Change Management in the University Environment.
Proceedings of Knowledge Management International Conference: "Knowledge Science Towards Social Harmonisation"
, (), 140 - 146.
Leonis Marchalina, Hartini Bt Ahmad, Hamid Mahmood Gelaidan, (2018). Employees’ Commitment to Change: Personality Traits and Organizational Culture.
International Journal of Economics & Management Sciences
, 7(3), 1 - 8.
Hartini Bt Ahmad, Jamal Mohammed Ismail Alokam, Sarah binti Shaharruddin, , Leonis Marchalina , Oon Fok Yew , (2018). The Relationship between the Change Management and the Operational Excellence in Electrical and Electronics Manufacturing Companies.
International Journal of Supply Chain Management
, 7(5), 511 - 519.
Anas Abdelsatar Mohammad Salameh, Hartini Bt Ahmad, Faisal bin Zulhumadi, Faruq Muhammad Abubakar, (2018). Relationships between system quality, service quality, and customer satisfaction: M-commerce in the Jordanian context.
Journal of Systems and Information Technology
, 20(1), 73 - 102.
Leonis Marchalina , Hartini Bt Ahmad, Hamid Mahmood Gelaidan, (2017). EMPLOYEES’ COMMITMENT TO CHANGE: PERSONALITY TRAITS AND ORGANIZATIONAL CULTURE.
Linking Business with People and Planet in Developing Economies
, (), 53 - 53.
Leonis Marchalina , Hartini Bt Ahmad, (2017). The effect of internal communication on employees’ commitment to change in Malaysian large companies..
Business Management and Strategy
, 8(1), 1 - 17.
Mohd. Rizal bin Razalli, Hartini Bt Ahmad, Darwina bt. Hj. Ahmad Arshad, (2017). The Mediating Role of Quality Leadership in Lean Practices and GLCs Performance.
International Journal of Supply Chain Management
, 6(3), 291 - 299.
Hartini Bt Ahmad, Nor Idayu binti Mahat, Syahrina Binti Abdullah, Lily Julienti bt. Abu Bakar, (2013). Innovative Collaboration for Knowledge Transfer: Corporate Social Responsibility for SMEs..
1st National Conference on Knowledge Transfer Program (KTP01)
, 1(), 1 - 8.
Armanurah Binti Mohamad, Hartini Bt Ahmad, Syahrina Binti Abdullah, (2015). Kekangan Usahawan Industri Kecil dan Sederhana (IKS) Bumiputera Luar Bandar di Negeri Perak..
E-Prosiding Seminar Trnasformasi Sosio-Ekonomi di Wilayah Ekonomi Koridor Utara
, 2(), 252 - 263.
Lily Julienti bt. Abu Bakar, Hartini Bt Ahmad, Rosli B Mahmood, Darwina bt. Hj. Ahmad Arshad, Mohd. Rizal bin Razalli, (2015). LINKING ENTREPRENEURIAL ORIENTATION AND PERFORMANCE: STIMULATING EFFECTIVE GOVERNMENT LINK COMPANIES.
International Journal of Research in Social Sciences
, 5(4), 30 - 40.
Darwina bt. Hj. Ahmad Arshad, Mohd. Rizal bin Razalli, Lily Julienti bt. Abu Bakar, Hartini Bt Ahmad, Rosli B Mahmood, (2015). Exploring the incidence of strategic improvisation: Evidence from Malaysian Government Link Corporations.
Asian Social Science
, 11(24), 1 - 8.
Abdul Rahim b Abu Bakar, Fariza Bt Hj Hashim, Hartini Bt Ahmad, Filzah Bt Md Isa, Hisham B Dzakiria, (2009). Distinctive Capabilities and Strategic Thrusts of Malaysia’s Institutions of Higher Learning.
International Journal of Marketing Studies
, 1(2), 158 - 164.
RESEARCH PIE
LIST OF RESEARCH
PESTEL'S HOLISTIC FRAMEWORK FOR RURAL DEVELOPMENT (2019), Member, Antarabangsa
ESTABLISHING A SUSTAINABLE BUSINESS MODEL FOR THE START-UPS IN MALAYSIA (2019), Member, Kpt
A NEW SMART MANUFACTURING MODEL FOR THE FOOD INDUSTRY BASED ON THE INDUSTRIAL REVOLUTION 4.0 (2019), Leader, Kpt
MULTI-INTEGRATED MODEL FOR HALAL FOOD MANUFACTURING BORDERLESS SYSTEM IN INDUSTRIAL REVOLUTION 4.0 (2019), Member, Kpt
THE DEVELOPMENT OF VALUE CHAIN AND BUSINESS PROCESS MODEL FOR HALAL MANAGEMENT SYSTEMS AND FOOD SAFETY IN HALAL FOOD INDUSTRY (2019), Member, Kpt
A NEW MODEL ON LEADING CHANGE FOR INDUSTRIAL REVOLUTION 4.0 AND EMPLOYEES' COMMITMENT TO CHANGE IN THE LARGE COMPANIES IN MALAYSIA (2019), Member, Kpt
NEELOFA THE "CELEBRITY OUTLIER" (2018), Leader, Universiti
KAJIAN KEBERKESANAN PROGRAM ICOE (2015), Leader, Kementerian/agensi lain
KAJIAN BERSEPADU RURAL TRANSFORMATION CENTER (RTC) ZON UTARA (KEDAH, PULAU PINANG DAN PERLIS) (2014), Leader, Kementerian/agensi lain
DASHBOARD DAN PEMANTAUAN PENCAPAIAN IKS (2014), Member, Universiti
ISU-ISU BERKAITAN SME SECARA TERPERINCI (2014), Member, Universiti
PEMANTAUAN PENCAPAIAN PELAJAR DALAM PUSAT KECEMERLANGAN INDUSTRI (ICOE) PEMBORONGAN DAN PERUNCITAN (2014), Member, Universiti
PENCAPAIAN PELAJAR YANG MENGIKUTI PROGRAM HUMAN CAPITAL DEVELOPMENT (HCD) BAGI PUSAT KECEMERLANGAN INDUSTRI (ICOE) KLUSTER PEMBORONGAN DAN PERUNCITAN (2014), Leader, Universiti
TRANFORMATION FOR BUSINESS SUSTAINABLITY (2013), Leader, Universiti
PESTEL NEED ANALYSIS FOR RURAL TRANSFORMATION CENTRE (RTC) DEVELOPMENT : A STRATEGIC APPROACH (2013), Leader, Kementerian/agensi lain
The Effect of Managing Organizational Change on Operational Excellence Moderated by Commitment to Change (2013), Leader, Universiti
TAHAP KEPUASAN PELANGGAN (PELAJAR) TERHADAP KUALITI PERKHIDMATAN CUIC UUM (2013), Member, Universiti
NELSON'S-SME SELF RATING SYSTEM (2013), Member, Kpt
Tahap Kesedaran Terhadap Tanggungjawab Sosial Korporat (Corporate Social Responsibility) Dalam Kalangan Industri Kecil Dan Sederhana Di Malaysia (2012), Member, Kpt
Comparative Study of Web Retailers in Malaysia and Indonesia (2012), Member, Industri
Comparative Study of Web Retailers in Malaysia and Indonesia (2012), Member, Lain-lain
Leading Change for The Rural Transformation Centre (RTC) Development (2012), Leader, Universiti
BUSINES MODEL FOR BROILER INDUSTRY IN MALAYSIA: AN INTEGRATED KNOWLEDGE MANAGEMENT APPROACH (2012), Member, Kpt
PESTEL Needs Analysis for Rural Tranformation Centre (RTC) Development: A Strategic Approch (2012), Leader, Universiti
Understanding The Effect Of Organizational Resources And Environmental Turbulence On Organizational Improvisatioan (2012), Member, Universiti
1 KORPORAT 1 CSR 1 TRANSFORMASI (2012), Leader, Kpt
MIMOS BERHAD: A CASE STUDY ON INNOVATION AND COMMERCIALIZATION (2012), Member, Universiti
THE IMPORTANCE OF PROJECT MANAGEMENT: A CASE STUDY AT KLIA PREMIER HOLDINGS BERHAD (2012), Leader, Universiti
Employee Being Undervalued at Work (2011), Member, Universiti
Qualitative Approaches on the Leadership in the Government Link Companies (GLCs) Towards Green Innovation (2011), Leader, Universiti
ANALISIS KEPERLUAN PEMBANGUNAN PERNIAGAAN PROGRAM TRANSFORMASI LUAR BANDAR (RTP) (2011), Leader, Universiti
TOWARDS HALAL - BASED SERVICE OPERATIONS PRACTICES: A CASE STUDY OF EDC-UUM (2011), Member, Universiti
THE RELATIONSHIP BETWEEN KEY INTERNAL FACTORS AND CHANGE SENSE OF URGENCY: A STUDY ON COMPETITIVENESS OF UNIVERSITY UTARA MALAYSIA (2011), Leader, Universiti
Moderating Effect of The Role Stressor on the Relationship of EPC Practices on the Internal Customer Satisfaction in Telecomunication Companies in jordan (2011), Leader, Universiti
BEST PRACTICES OF GOVERNMENT LINK COMPANIES (GLCs) IN MALAYSIA: AN ESTABLISHMENT OF "EARLY WARNING SYSTEMS" (2011), Leader, Universiti
BENGKEL RANGKA KERJA PROGRAM KERJASAMA KONSORTIUM KLUSTER UNIVERSITI - INDUSTRI (2011), Member, Industri
STRATEGIC CHANGE AND TRANSFORMATION: A CASE STUDY AT MALAYAN BANKING BERHAD (MAYBANK) (2010), Leader, Universiti
The Moderating Effect Of The Transformational Leadership On The Personality Traits, Internal Communication And Sense Of Urgency. (2010), Leader, Universiti
Sistem Pengurusan Balanced Scorecard Dan Prestasi Organisasi: Perusahaan Daerah Air Minum (PDAM) Bandarmasih, Kalimantan Selatan. (2010), Leader, Universiti
THE EVALUATION OF TECHNOLOGY PARK PERFORMANCE (2010), Member, Kpt
PEMBENTUKAN PIAWAIAN SISTEM PENGURUSAN KUALITI ISLAM: KAJIAN KONSEP DAN ISTINBAT HUKUM SERTA TAHAP PENERIMAAN OLEH ORGANISASI DI MALAYSIA (2010), Member, Kpt
Kemampuan Inovasi : Faktor Penentu Dan Impaknya Pada Prestasi Organisasi SMEs. (2010), Leader, Universiti
Antecedents And Consequences Of Customer Satisfactions In Private Hospitals In Jordan. (2010), Leader, Universiti
Small Medium Entreprise (SME)s Resources, Size And Age: And Product Innovation Performance (PIP). (2010), Leader, Universiti
Hubungan Amalan Pengurusan Kualiti, Kepuasan Kakitangan, Kepuasan Pelanggan Dan Pencapaian Perpustakaan : Kajian Kes Di Perpustakaan Akademik Di Malaysia. (2010), Leader, Universiti
The Moderating Effects of Organizational Culture on The Leadership Style and Employee Commitment to Change Relationship: A Study of Public Sector Employee in Yemen. (2010), Leader, Universiti
COLLABORATIVE SUPPLY CHAIN MANAGEMENT MODEL OF NANOTECHNOLOGY (2009), Member, Kpt
BUSINESS PERFORMANCE INDEX FOR PRIVATE HIGHER EDUCATION INSTITUTIONS IN MALAYSIA (2009), Leader, Universiti
KAJIAN ISLAMIC QUALITY MANAGEMENT SYSTEM (iQMS) (2008), Member, Industri
DETERMINING THE CRITICAL SUCCESS FACTORS OF PRIVATE HIGHER EDUCATIONAL INSTITUTION OF MALAYSIA (2008), Member, Industri
CUSTOMER SATISFACTION INDEX 2007 (2007), Leader, Persendirian
A HOLISTIC PROCESS CHANGE METHODOLOGY IN MANUFACTURING COMPANIES (2005), Leader, Kpt
A MODEL FOR SUCCESSFUL IMPLEMENTATION PROCESS CHANGE IN HIGHER EDUCATION INSTITUTIONS: AN EMPIRICAL INVESTIGATION ON THE IMPACT OF BUSINESS PROCESS REENGINERING (2002), Leader, Universiti
MODEL KEBERKESANAN ORGANISASI SEKOLAH: SATU PERBANDINGAN SEKOLAH BERKESAN DAN TIDAK BERKESAN DI LUAR BANDAR (2002), Leader, Persendirian
INFORMATION TECHNOLOGY ADOPTION IN OPERATIONAL ASPECTS OF MANUFACTURING PROCESS (1999), Leader, Kpt
KUALITI KERJA DI KALANGAN TENAGA AKADEMIK (1999), Member, Universiti
KUALITI PERKHIDMATAN DARI PERKHIDMATAN PELANGGAN DAN PENGUSAHA : KAJIAN DAN PREMIS PENGINAPAN, LANGKAWI (1998), Leader, Universiti
KAJIAN BUDAYA KUALITI DI DALAM SEKTOR AWAM (1996), Member, Kpt
KAJIAN AWAL KE ATAS FAKTOR-FAKTOR KRITIKAL PENCAPAIAN KECEMERLANGAN KUMPULAN KAWALAN MUTU (KMK) (1995), Member, Universiti
JANGKAAN PELANGGAN TERHADAP KUALITI PERKHIDMATAN: KAJIAN DI TEMPAT PENGINAPAN DI LANGKAWI (1984), Leader, Universiti
CONSULTATION
Year
Title
Membership
Funder
Level
Status
1999
Kajian pelancongan muzium, galeri dan arkib
Member
Government
National
Completed
INTELLECTUAL PROPERTIES
Year
Reference No
IP Type
Title of Inventor (Principal Inventor/Member)
Status of IP
2013
20130020
Copyright
Towards Halal-Based Service Operations Practices: A Study of EDC-UUM
- (
MEMBER
)
FILED
2013
20130012
Copyright
The Importance of Project Management: A Case Study at KLIA Premier Holding Berhad
- (
PRINCIPAL INVENTOR
)
FILED
UNDERGRADUATE
Course Code
Course Name
PN3063
Production and operations management
PMN3103
Seminar in management thinking
PN3113
Quality management
SDG1021
Thinking skill
PN3023
Strategic management
PN3033
Management science
BPMN3143
Research methodology
PN3123
Management ethics
BPBX3908
Practicum
PNX2016
Practicum
PMN3023
Strategic management
SDG1011
High touch communication
PX2016
Practicum
PMN3143
Research methodology
SDG2011
Personal financial planning
SDG3011
Management ethics
VQ2223
Practicum
PN3053
Management information system
PN3073
Entrepreneurship
PSX4998
Practicum
PBX3998
Practicum
BPMN3023
Strategic management
SDG2031
Living in the multi-cultural society
BPMN3103
Seminar in management thinking
SDG1031
Personal development and character building
VQ2226
Practicum
SDG2021
Entrepreneurship
SDG3021
Patriotism and volunteerism
VQ2222
Practicum
PEX4998
Practicum
PP3086
Practicum
PLX4998
Practicum
PN1013
Principles of management
POSTGRADUATE
Course Code
Course Name
BPMN6063
Operation & technology management
BDMN8033
Organizational change management
BPMN6073
Research methodology
BPMN6043
Leadership in organization
BDMX8018
Consultation
BPMZ6996
Masters project
BJMP5023
Operation and technology management
BDMR8033
Qualitative research
BPMN6023
Strategic management
SCLE6014
Academic writing
BDMZ8024
Dissertation
BDMF7053
Global economic theory and issues
BDMN7053
Business strategy and competitive analysis
PM5023
Operations & technology management
BWBB5033
Malaysian banking law and regulation
BWBZ6019
Dissertation (banking)
BJMP5013
Business process management
BJMP6023
Supply chain management
BJMP6233
Supply chain strategy
PQ5013
Management science
SUPERVISION
Matric
Name
Status
Title
88046
Azura bt. Mat Russ
Completed
The Effect of Knowledge Enablers on Knowledge Management Process: A Case Study of Kolej Matrikulasi Perak, KPM
88061
Elley Nadia Bt. Elliazir
Completed
The Factors Influencing Nanotechnology Strategy in Malaysia Industries
89238
Saeed Ali Mohammed Tuhaifa
Not Active
The Key Factors Related to the Change Management and the Performance of the Saudi Arabia Telecommunication Company
90533
Ahmad Fuad Bin Sidek
Not Active
Persepsi Kakitangan Terhadap Pelaksanaan Pengurusan Kualiti Menyeluruh (TQM) : Satu Kajian Perbandingan Di Institusi Perbankan Islam di Semenanjung Malaysia.
90541
Normala Bt. Sharom
Not Active
An Investigation Into The Knowledge Sharing Factors And Its Relationship To The Business Process Management In The Public Sector : The Case Of Malaysia.
90572
Zainol bin Abdul Rani
Completed
The Effect Of Perceived EPC Practises On EPC Performance Moderated By Types Of Training (supervisor - appt letter dd 18/2/2009)
90600
Sriwidodo
Completed
TQM Extension Practices and Performance: A Case Study In Malaysian Aerospace Industries (supervisor - appt letter dd 18/2/2009)
90612
Loi Kheng Min
Completed
The Perceptions Of Ethics & Social Responsibility Of Malaysian International Chamber Of Commerce & Industry Corporate Members In Relationship To ISO 26000 Adoption (supervisor - appt letter dd 31/3/2009)
90821
Aminu Ahmad
Completed
Technology Strategy And Effect : A Comparative Study Of Malaysian And Nigerian GSM Firms.
90839
Mah'D Saleh Moh'D Allan
Completed
Antecedents and Consequences of Customer Satisfaction in Jordanian Private Hospitals
91052
Lim Tsyh Farn
Not Active
Virtual Office
91136
Hamid Mahmood Hamid Gelaidan
Completed
The Moderating Effects of Organisational Culture on the Relationship between Leadership Style and Employee Commitment to Change of Public Sector in Yemen
91165
Lily Julienti bt. Abu Bakar
Completed
Relationship between Firm Resources and Product Innovation Performance in Malaysian SmallMEs: The Moderating Role of Age and Size
91316
Gerilyansyah Basrindu
Completed
Model Pelaksanaan Kad Skor Seimbang di Syarikat Air PDAM Kota Banjarmasin, Indonesia
91428
Johari Jalil
Completed
The Relationships between Personality Traits, Internal Communication, Transformational Leadership and Sense of Urgency: A Mixed Method Study of Repso Malaysia (Chairman for the viva: Prof. Dr. Rushami Zien bin Yusoff)
91502
Thamrin Husen
Not Active
Pengaruh Orientasi Strategik Terhadap Prestasi Perniagaan Melalui Persekitaran Pasaran Dinamik dan Kemampuan Dinamik Perusahaan Kecil dan Sederhana (PKS) -SNA-
91523
Sattam Jum'ah Falah Al-Sardia
Completed
The Relationship of Evolutionary Process Change Practices, Role Stressor and Internal Customer Satisfaction in Jordan's Telecommunication Companies
92503
Noormaizatul Akmar Bt. Ishak
Completed
Top Management Perceptions towards Green Innovation Implementation in Government - Linked Companies
92818
Oon Fok Yew
Completed
Effect of Change Management on Operational Excellence in the Electrical and Electronics Industry
93537
ZAIM SHAH ADNAN @ NASIR
Not Active
The Relationship Of The Types Of Innovation and Its Performance, Moderate By the Small and Medium Enterprises (SME'S)Age In SME.
93541
Mohd Hazim bin Mohd Noordin
Completed
The Effective Hydrotherapy System for Weight Reduction and Quality of Life Improvement Amongst Obese Malaysian
93971
Leonis Marchalina
Completed
Personality Traits, Internal Communication, Leadership Styles, Organizational Culture and EmployeesÂ’ Commitment to Change in Malaysian Large Companies
94369
Faruq Muhammad Abubakar
Completed
Behavioral Intention to Adopt Point of Sales Technology in Nigerian Retail Industry
96221
Riswardi Bin Abd Rajak
Not Active
Retail Training Analyis, Methodology of Technology Sharing, Knowledge and Competency Required For The Nation's Retail Industry
807870
Mohamad Hanif Bin Mohamad Isa
Not Active
Management and Non Management Perception On Total Quality Management (TQM) Elements: A Case Study On a manufacturing Company
903148
ABDELHAK BOUKERIKA
Active
The Change Management and Smart Manufacturing (IR 4.0) in the Large Companies in Malaysia
903196
Aldosari Salem Mansour S
Completed
The Effect of Business Process Reengineering On Organizational Performance Moderated by Information Technology Capability in Riyadh, Saudi Arabia
903267
NORBAIZURA BT RAMZI
Expected To Complete
The Moderation Effect of Technology Adoption on Employee Performance in Smart Manufacuring of the Food Industry in Malaysia
903778
NAINATUL FARZUHA NOR
Completed
The Influence of System's Interactions on Halal Business Performance in Small-Medium Enterprises Food Manufactures
90339
Nor Asikin Salleh
Completed
Model Keberkesanan Organisasi Sekolah : Satu Perbandingan Sekolah Berkesan dan Tidak Berkesan di Luar Bandar
90535
Che Azlan Bin Taib
Completed
Model Hubungan Amalan Pengurusan Kualiti, Kepuasan Kakitangan, Kepuasan Pelanggan dan Pencapaian Perpustakaan Akademik di Malaysia
91401
Joseph Walter a/l Anthoney
Completed
Employee Being Undervalued at Workplace: A Phenomenological Study
94152
Ooi Chin Lye
Completed
Effectiveness of Sales Managers' Leadership in Implementing Lead Management: A Case Study on Tan Chong Motors (Sarawak)
826994
Mohd Faizal Abd Latif
Not Active
Technology Capability For Halal Supply Chain And Logistics Performance In Food Industry In Malaysia